Practice update on precautionary measures during the Covid 19 outbreak.

Due to the ongoing virus pandemic, we are putting in place provisions to try and reduce the risk to our staff and our clients. We will endeavour to provide the best service possible under the circumstances. We are currently operating as per normal apart from the following:
• If you are in self isolation, either down to having the virus, being in contact with an infected person or are in one of the at risk groups, we ask that you do not attend the practice at this time. Please ask a relative or friend instead to bring the pet to us. Where this is not possible please phone us and we will advise on what action to take.
• Where possible we will be asking if clients can wait in their car to avoid overcrowding in the waiting room. If you wish you can call us from the car to let us know you are here.
• We are no longer accepting cash payments at this time and where possible will be asking people to pay by card over the phone. Apologies for any inconvenience caused.
We will be monitoring the advice given by the government and health service and may need to take further actions over the coming weeks. We will be posting updates as and when they happen to our website and facebook page.

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